1. General Agreement
Hosticon Web Services provides hosting solutions to clients worldwide. To ensure quality service and protection for all users, all registered clients of Hosticon Web Services (Hosticon.com) agree to abide by our Acceptable Use Policy, Privacy Policy, and the following Terms of Service.
By using our services, you acknowledge and accept the following terms:
- Service interruptions may occur due to factors beyond Hosticon Web Services’ control.
- Hosticon Web Services is not liable for damages resulting from service interruptions.
- Liability for any negligence by Hosticon Web Services is capped at the service charges for the affected period.
- Hosticon Web Services is not responsible for any special or consequential damages, loss, or injury.
2. Indemnification Policy
By using Hosticon Web Services’ services, you agree that:
- All services and facilities are used at your own risk.
- Hosticon Web Services disclaims all warranties, including merchantability and fitness for a particular purpose.
- Hosticon Web Services is not liable for any data loss, commercial damages, or incidental/consequential damages.
- You agree to indemnify and hold Hosticon Web Services harmless from any claims, liabilities, or losses, including legal fees, arising from:
- Services performed, agreed to, or provided.
- Any products sold or distributed using Hosticon Web Services’ network.
- Any injury or property damage caused by products hosted on our platform.
Hosticon Web Services reserves the right to intervene in cases where hosted content violates third-party copyrights. Any material infringing proprietary rights will be removed at Hosticon Web Services’ discretion.3. Billing & Payments
Billing Cycles & Refund Policy
- Hosticon Web Services offers monthly, quarterly, semi-annual, and annual billing options based on the chosen plan.
- 30-day money-back guarantee is available for new clients only on Shared Web Hosting.
- Refund requests must be submitted via a support ticket from client login.
- Refund requests are evaluated on a case-by-case basis and may result in:
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- Full refund
- Partial refund
- Account credit
- No refund
- Refunds are only available for the first invoice unless otherwise specified.
- Domain registrations, server fees, VPS and Dedicated server payments are non-refundable.
Payment Methods & Auto-Renewal
- We accept all the major credit/ debit cards Visa, Mastercard, American Express, Discover, PayPal/ UPI/ Wallets etc via payment gateway
- We do not store Credit or Debit/ Card on account. Users are redirected to the payment gateway to make payment.
- Services are automatically renewed after payment is done.