Adding a Contact
To add a new contact, begin by locating the client in your client area from http://www.hosticon.com/client and then click on "My Details" and then Add New Contact tab.
The minimum required fields are First & Last Name and Email Address. All the other fields are optional and the Email Notification checkboxes allow you to set which email categories the contact should receive copies of. Once completed, simply click the Save Changes button to complete the process.
Note: Support contacts do not receive copies of all support tickets. Support contacts can open tickets themselves via email and will only receive emails when an admin replies to a ticket you opened.
